Wholesale & HospitalityShop Retail ↗Customer care
Wholesale & Retail Customer Help
Support for business buyers and retail shoppers.
Where do I complete my retail purchase?
Buy Retail opens the matching product page at luxuryhotelandsparobes.com. Choose your color, size, and quantity there before adding it to your cart.
What does “Inquire for details” mean?
These products are shown as part of our collection but cannot be purchased online here. Contact us for product details and availability.
Where can I find shipping and return information?
Retail purchases follow the current policies of our Shopify retail store. Read the shipping policy →
How do I choose my size?
Sizes vary by style. View our size charts or ask our team for help before ordering.
Can I personalize a robe?
Ask about embroidery and monogramming before ordering. Personalized products may have different processing times and return eligibility.
Explore personalization →Do you supply hotels and spas?
Yes. Visit wholesale sales for business inquiries.